Returns and Complaints Policy

1. Customers may withdraw from the purchase within 14 days from the date of delivery.

2. To exercise this right, please contact us by email.

3. The return must be sent to the address provided in our reply.

4. Return shipping costs are borne by the customer.

5. Refunds are issued within 14 days after the returned item is received.

6. For complaints, please send a photo of the defective item along with a description of the issue.